A.F. "Jack" Jackson
Former President and Chief Executive Officer
Resources Guaranty Company
We are Title Resources Guaranty Company, a well established title insurance underwriter headquartered in Dallas, TX. We were faced with trying to maintain steady growth as the new millennium approached with processes that were labor intensive and a database system that was outdated. Under pressure from Y2K requirements imposed by the Texas Department of Insurance, TRGC discovered fast relief in Randy’s efforts and his experience and expertise. Randy analyzed our technology position and made recommendations that would both solve the Y2K issues, growth requirements, and work flow management needs for a faster, better, more reliable system of processing Title Insurance Policies. Randy developed the policy management database for TRGC (affectionately known as TRiGGERS and now the second generation T2) that automated virtually all processes enabling us to do more business without adding personnel and reduced the overall time to process policies from weeks to hours. Randy (currently operating his own company, TGR Now ) has also createdmore...
Errin Froggatt
Office Manager and Network Administrator
Title Resources Guaranty Company
Randy was introduced to TRGC in 1998 as a subcontractor to develop a new, and Y2K compliant, database for our Policy reporting needs. He created a MS Access database that maintained all of our records in a single place. Previously we had to search several databases, one for each year (and we had 10 years of databases) to find the information we needed. Randy helped us improve on our work-flow by adding more features to this application as well as created other smaller application for very specific needs within our company. As our database and production grow, Randy migrated this MS Access database to a MS SQL backend andmore...
Pete Knudsen
Vice President and Senior Photographer
Esense corporation(tx)
Dear Mr. Novak (Randy), I am pleased to offer my comments regarding business experiences with you and your services to whoever might have inquiry regarding them. They are: I requested Mr. Novak's services when one of my several year-old computers was encountering symptoms of aging by slowing down a bit and being a little more fragile by "increasingly crashing" on some of my large file graphics programs. He immediately responded to my inquiry and set an appointment convenient to my schedule. He arrived promptly at the designated day and hour as promised. Mr. Novak immediately reviewed my computer's circumstances, symptoms andmore...
Kimberly Harrison,
Keller Williams
I just wanted to share my very positive experience using Randy Novak with TGR now. As a Realtor and someone growing my business, my computer needs have changed tremendously over the last year - with Randy's help, professionalism and caring energy he was able to bring my networking needs up to the standards I needed so that my business will continue to flourish and I know he's only a phone call a way each time I expand in the future!more...
Christie Stallings, Owner
Toner Resource
I had a computer crash for the first time ever and Randy had me back up and running in one day! I don't know what I would have done without him. His customer service is awsome!more...
Jay B. Silber
Kestrel Ridge Forge
Computing is as much artistry as it is science, thanks for your brushstrokes.more...